# Signing your subscription agreement

Reviewing the agreement, signing on your phone or computer, and getting your signed copy.

Every subscription starts with a signed agreement — it's what spells out
your rate, any setup fee, and terms in plain writing. Most people sign
during checkout, but if your agreement is still waiting, signing takes about
a minute from any phone or computer.

{% video title="Signing your subscription agreement" todo="record" /%}

## Getting to the signing page

Two ways in:

- **The link we send you** — we'll email or text you a private signing
  link. Tap it and you're on the signing page, no sign-in needed.
- **From your account** — if an agreement is waiting, a banner on
  [your account home](/account) says so. Open the subscription and tap
  **Sign agreement** to jump straight to the signing page.

## Reviewing and signing

1. **Check the summary.** The top of the page shows your name, the service,
   the monthly rate, and any setup fee. If anything looks off, stop and
   [contact us](/contact) before signing.
2. **Type your full legal name** in the name field.
3. **Draw your signature** in the signature box — finger on a phone, mouse
   or trackpad on a computer. There's a clear button if it comes out
   scribbly; nobody's judging.
4. **Check the agreement box** to confirm you've read and accept the
   terms.
5. **Submit.** You'll see "Agreement signed" — done.

{% screenshot alt="The signing page with the subscription summary and signature box" caption="Check the details, then sign with your finger or mouse" todo="capture" /%}

{% callout type="info" title="Your signature is legally binding" %}
Your drawn signature counts as your legal e-signature. When you sign, we
record it along with your IP address and browser information as proof of
acceptance — standard practice for electronic signatures.
{% /callout %}

## Your signed copy

The moment you submit, **we email you the signed agreement as a PDF**. It's
also always available in your account: open the subscription and expand
**Documents** to find your **signed subscription agreement** with a View
link. See
[Managing your subscriptions](/docs/your-account/managing-your-subscriptions).

## If the link won't open

- **"This signing link has expired."** Signing links only stay live for a
  couple of weeks. Text or call us and we'll send a fresh one — or sign in
  and use the **Sign agreement** button on the subscription, which always
  generates a working link.
- **"This agreement has already been signed."** You're done! Check your
  email for the signed PDF, or find it under the subscription's
  **Documents**.
- **"This signing link is invalid."** Double-check the URL copied over
  fully, or reach out and we'll sort it out.

## What signing kicks off

Signing is what lets us review and activate your subscription — once it's
signed we can confirm your details and get your service set up, and billing
starts once you're live, not before. See
[How subscribing works](/docs/getting-started/how-subscribing-works).
