# Cancelling or changing your subscription

How to request a cancellation, what happens to billing, and how to change what you're subscribed to.

Subscribing means you're never locked in. Everything is month-to-month, with
no long-term contract and no early-termination fee — here's how ending or
changing a subscription works.

## Requesting a cancellation

Start a cancellation request from [your account](/account) — the **Cancel
subscription** quick action on your account home — or just
[contact us](/contact).

1. Pick which subscription (if you have more than one).
2. Pick a **reason** — no longer need it, cost, switching to another option,
   not happy with the service, or other.
3. Add your preferred end date and any notes.
4. Submit the request.

{% callout type="note" title="We confirm the end date with you" %}
You can't cancel a subscription instantly from your account — submitting a
request sends it to our team, and we'll confirm the actual end date with
you. Billing continues normally until then.
{% /callout %}

## What happens to billing

- Billing continues as normal until your cancellation is confirmed and your
  end date arrives — there's no gap in service while you wait to hear back.
- Once your subscription reaches its end date, recurring billing stops for
  good.
- Your invoice and payment history stays available in
  [your account](/account) after the subscription ends.

## Changing what you're subscribed to

Want to add a service, switch to a different one, or adjust your plan?
[Contact us](/contact) and we'll sort out the details — most changes don't
require cancelling first. See
[Support](/docs/getting-started/support) for the fastest ways to reach us.